How to reach us
- LINE Official Account@typingtolearn · fastest reply
- Emailtypingtolearnadmin@gmail.com
- FacebookNews, typing events and direct messages
- TikTok@typingtolearn · speed-typing tips
Response hours: [Days and hours, e.g. Monday–Friday 09:00–18:00 Bangkok time, excluding public holidays — please fill in]. We usually reply within 1 business day, and to refund requests within 3 business days.
Which channel for what
| Topic | Best channel | Please include |
|---|---|---|
| App problems, freezes or races not starting | LINE or email | Operating system, desktop or web app, a screenshot |
| Payments, cancellation, refunds | Email or LINE | Google account email, Stripe receipt number or PromptPay reference |
| Appeals against results or suspensions | Display name, date and time of the run | |
| Personal data and account deletion | Write from the email of your linked Google account | |
| School and organisation licenses, quotes | Offers form or email | Organisation name, number of computers or learners |
| Creator and media partnerships | Facebook, TikTok or email | A link to your channel or page |
We will never ask for your full card number, CVC, OTP code or any password, on any channel. If someone asks for these in our name, do not share them, and let us know.
Schools, organisations and special offers
Use the buttons below to see our offers, such as a free school pilot, typing assessments for HR or a creator partnership, and leave your name and preferred contact channel. We will send the details through the channel you choose. Form data is handled as described in our Privacy Policy.
If JavaScript is off, the buttons open an email to us instead. All plans and prices are in the pricing section of the home page.
Business details
- Service provider
- Typing to Learn - Created by Parinya Pathomthong
- Address
- PR Apartment,175/3-4 Dindaeng, Bangkok 10400, Thailand
- Tax ID / company registration number
- [13-digit tax ID — please fill in]
- What we sell
- Typing to Learn and the Typing to Learn touch-typing app (web, Windows and macOS): Free, Plus and Pro plans, and School / Organisation licenses. Prices are in Thai baht; see our Terms of Service.
- typingtolearnadmin@gmail.com
Before you ask
How do I cancel my subscription?
Open the Account screen in the app, choose Manage billing and cancel in Stripe's portal. You keep access until the end of the period you paid for. The full steps are in our Refund and Cancellation Policy.
When can I get a refund?
The first charge of a card subscription can be fully refunded within 7 days, and unused PromptPay passes within 7 days of purchase. Ask by email or LINE.
Can I delete my account and data?
Yes. Email us with the subject "Delete my account" from the email of your linked Google account. We delete your data within 30 days, except payment records the law requires us to keep.
Where can a school get a quote?
Use the school quote button on this page, or email us with the school name and number of computers. Licenses start at 990 baht a month for 30 seats.